We value your satisfaction and strive to deliver exceptional service. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below.
To be eligible for a refund, your request must be made within 14 days of the original purchase. The product or service must be unused, and the reason must align with the terms listed in this policy.
Certain products and services are non-refundable. These include:
To initiate a refund request, please contact us at info@pyraminx.co with the following information:
Once we receive your request, we will evaluate it and notify you of the status within 5-7 business days.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received your refund yet:
If you’ve done all of this and still haven’t received your refund, please contact us at info@pyraminx.co
You may cancel your order within 24 hours for a full refund, provided the service has not started. After 24 hours, cancellations will be reviewed based on the progress of the work.
Pyraminx reserves the right to update or change this refund policy at any time. Any changes will be posted on this page with the effective date.
If you have any questions about this Refund Policy, please contact us at info@pyraminx.co.
